1. Controller

The controller responsible for data processing within the meaning of the General Data Protection Regulation (GDPR) is:

Mathias Lichy
Am Sommerfeld 7
86571 Langenmosen
aiguideddialog@icloud.com

2. General Information on Data Processing

2.1. Scope of Processing of Personal Data

We process personal data of our users only insofar as this is necessary to provide a functional software as well as our content and services. The processing of personal data regularly takes place only after the user's consent or if the processing is permitted by legal regulations.

2.2. Legal Basis for the Processing of Personal Data

Insofar as we obtain the consent of the data subject for processing operations of personal data, Article 6(1)(a) GDPR serves as the legal basis.

For the processing of personal data necessary for the performance of a contract to which the data subject is a party, Article 6(1)(b) GDPR is the legal basis.

Insofar as processing is necessary for compliance with a legal obligation to which our company is subject, Article 6(1)(c) GDPR serves as the legal basis.

3. Processing of Usage Data

3.1. Type of Data Processed

In the context of using our SaaS software, we process the following data:

  • Names and contact details of the user (e.g., email address)
  • Usage data (e.g., IP addresses, time of use)
  • Data necessary for providing our services (e.g., inputs in AI dialogues, usage behavior)

3.2. Purpose of Processing

The data processing is carried out for the purpose of:

  • Providing our SaaS services,
  • Improving the software by analyzing usage patterns,
  • Ensuring the functionality and security of our software,
  • Fulfilling contractual obligations towards our users.

3.3. AI-based Data Processing

The dialogues within our SaaS solution are generated by Artificial Intelligence (AI). The inputs made by users may be used to improve and optimize the AI algorithms. The processing of this data is based on your consent (Article 6(1)(a) GDPR). You can withdraw your consent at any time.

4. Disclosure of Data to Third Parties

We only disclose personal data to third parties if this is necessary for the performance of the contract or if we are legally obliged to do so. This includes:

  • IT service providers who support us in providing the software,
  • Payment service providers for processing payments,
  • Legal and tax advisors within the scope of our legal obligations.

5. Processing of Personal Data for Marketing Purposes

If you sign up for our newsletter, we will use your email address to regularly send you information about our products and services as well as news. Your email address is used exclusively for this purpose.

The processing of your personal data for marketing purposes is based on your consent in accordance with Article 6(1)(a) GDPR. You can withdraw your consent at any time by unsubscribing via the unsubscribe link in the newsletters or by sending us a message.

Your data will be stored until you withdraw your consent or the purpose for storing it no longer applies.

6. Storage and Deletion of Data

The personal data we process will be deleted or blocked as soon as the purpose of storage no longer applies. Further storage only takes place if required by legal regulations.

7. Your Rights

You have the following rights regarding the processing of your personal data:

  • Right of access: You can request information about your personal data stored by us at any time.
  • Right to rectification: If your data is incorrect or incomplete, you can request correction.
  • Right to erasure: Under certain conditions, you can request the deletion of your personal data.
  • Right to restriction of processing: You have the right to request the restriction of processing of your personal data.
  • Right to data portability: You can request that we provide you with your personal data in a structured, commonly used, and machine-readable format.
  • Right to object: You have the right to object at any time to the processing of your personal data.

To exercise any of these rights, please contact us using the contact details provided above.

8. Data Transfer to Third Countries

If personal data is transferred to third countries outside the European Union, this only happens on the basis of legal permissions. In the case of services hosted in third countries, we ensure that appropriate data protection measures have been taken (e.g., EU Standard Contractual Clauses).

9. Data Security

We use technical and organizational security measures to protect your data against loss, misuse, and unauthorized access. These security measures are regularly improved in line with technological developments.

10. Changes to this Privacy Policy

We reserve the right to occasionally adapt this privacy policy to ensure it complies with current legal requirements or to reflect changes to our services. The current version can be found on our website.